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Old January 30th, 2015, 11:10 AM
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sarv_shaktimaan sarv_shaktimaan is offline
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Re: Poorly designed corporate sites

wow! looks like a case of bad production release.
  • A Production defect needs to be raised with critical priority
  • a RFC (Request for Change) will need to be logged with the Change Management team
  • VP's approval needs to be sought for a same day fix.
  • Ensure the admin team is made aware of the work coming their way during off-hours.
  • Fish-bone RCA (root cause analysis) is generally recommended when such lapses happen.
  • Audit teams will be interested in a summary of this mishap.
P.S. Good luck explaining to the VP how this was missed in QA and production release validation.

Last edited by sarv_shaktimaan; January 30th, 2015 at 11:13 AM.
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