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  #1  
Old October 5th, 2010, 05:14 AM
Shringarey Shringarey is offline
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What Tatas did to victims of Taj Attack

All category of employees including those who had completed even 1 day as casuals were treated on duty during the time the hotel was closed.

Relief and assistance to all those who were injured and killed
The relief and assistance was extended to all those who died at the railway station, surroundings including the “Pav- Bha ji” vendor and the pan shop owners.

During the time the hotel was closed, the salaries were sent by money order.

A psychiatric cell was established in collaboration with Tata Institute of Social Sciences to counsel those who needed such help.

The thoughts and anxieties going on people’s mind was constantly tracked and where needed psychological help provided.

Employee outreach centers were opened where all help, food, water, sanitation, first aid and counseling was provided. 1600 employees were covered by this facility.

Every employee was assigned to one mentor and it was that person’s responsibility to act as a “single window” clearance for any help that the person required.

Ratan Tata personally visited the families of all the 80 employees who in some manner – either through injury or getting killed – were affected.

The dependents of the employees were flown from outside Mumbai to Mumbai and taken care off in terms of ensuring mental assurance and peace. They were all accommodated in Hotel President for 3 weeks.
Ratan Tata himself asked the families and dependents – as to what they wanted him to do.

In a record time of 20 days, a new trust was created by the Tatas for the purpose of relief of employees.

Whatg is unique is that even the other people, the railway employees, the police staff, the pedestrians who had nothing to do with Tatas were covered by compensation. Each one of them was provided subsistence allowance of Rs. 10K per month for all these people for 6 months.

A 4 year old granddaughter of a vendor got 4 bullets in her and only one was removed in the Government hospital. She was taken to Bombay hospital and several lacs were spent by the Tatas on her to fully recover her.

New hand carts were provided to several vendors who lost their carts.
Tata will take responsibility of life education of 46 children of the victims of the terror.

This was the most trying period in the life of the organisation. Senior managers including Ratan Tata were visiting funeral to funeral over the 3 days that were most horrible.

The settlement for every deceased member ranged from Rs. 36 to 85 lacs [One lakh rupees tranlates to approx 2200 US $ ] in addition to the following benefits:

a. Full last salary for life for the family and dependents;
b. Complete responsibility of education of children and dependents – anywhere in the world.
c. Full Medical facility for the whole family and dependents for rest of their life.
d. All loans and advances were waived off – irrespective of the amount.
e. Counselor for life for each person

---------------------------------------------------------------------

How was such passion created among the employees? How and why did they behave the way they did?

The organisation is clear that it is not something that someone can take credit for. It is not some training and development that created such behaviour. If someone suggests that – everyone laughs

It has to do with the DNA of the organisation, with the way Tata culture exists and above all with the situation that prevailed that time. The organization has always been telling that customers and guests are #1 priority

The hotel business was started by Jamshedji Tata when he was insulted in one of the British hotels and not allowed to stay there.

He created several institutions which later became icons of progress, culture and modernity. IISc is one such institute. He was told by the rulers that time that he can acquire land for IISc to the extent he could fence the same. He could afford fencing only 400 acres.

When the HR function hesitatingly made a very rich proposal to Ratan – he said – do you think we are doing enough?

The whole approach was that the organisation would spend several hundred crore in re-building the property – why not spend equally on the employees who gave their life?

Last edited by Shringarey; October 5th, 2010 at 05:17 AM.
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  #2  
Old October 5th, 2010, 06:18 AM
ashdoc ashdoc is offline
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Re: What Tatas did to victims of Taj Attack

Jal ho TATA

An old communist saying was--'' Birla aur TATA ,een dono ney hindustan ko aadha aadha bata !! ''

I wonder ,Kaash aisaa hotaa ,aadha kya ,puraa TATA ko deteey !!
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Old October 5th, 2010, 06:24 AM
PeaceSeeker PeaceSeeker is offline
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Re: What Tatas did to victims of Taj Attack

one can be almost certain that for business tycoons, such seemingly wonderful gestures are just PR.

no, please dont get offended....

there are lot more bigger better things these tycoons could relatively easily do which could transform this country. but they dont. almost like the politicos of this country
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Old October 5th, 2010, 06:26 AM
ashdoc ashdoc is offline
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Re: What Tatas did to victims of Taj Attack

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Originally Posted by PeaceSeeker View Post
one can be almost certain that for business tycoons, such seemingly wonderful gestures are just PR.

no, please dont get offended....

there are lot more bigger better things these tycoons could relatively easily do which could transform this country. but they dont. almost like the politicos of this country
TATAs care and concern for those who work for them is legendary.......

......thats why the story is so believable
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Old October 5th, 2010, 06:31 AM
PeaceSeeker PeaceSeeker is offline
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Re: What Tatas did to victims of Taj Attack

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Originally Posted by ashdoc View Post
TATAs care and concern for those who work for them is legendary.......

......thats why the story is so believable
legendary hmm....
for years they pocketed the tax returns for their 'onsite' workforce and got sued too.
they are more 'principled' than other indian business families/tycoons, that i may agree.
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Old October 5th, 2010, 06:38 AM
ashdoc ashdoc is offline
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Re: What Tatas did to victims of Taj Attack

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Originally Posted by PeaceSeeker View Post
legendary hmm....
for years they pocketed the tax returns for their 'onsite' workforce and got sued too.
they are more 'principled' than other indian business families/tycoons, that i may agree.
Well ,this act which has been told to us by shringarey does not seem to have been done for publicity.......

.........no mention in media and newspapers......
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Old October 5th, 2010, 07:00 AM
PeaceSeeker PeaceSeeker is offline
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Re: What Tatas did to victims of Taj Attack

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Originally Posted by ashdoc View Post
Well ,this act which has been told to us by shringarey does not seem to have been done for publicity.......

.........no mention in media and newspapers......
ratan tata told this directly to shringarey?
j/k
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  #8  
Old October 5th, 2010, 08:09 AM
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Re: What Tatas did to victims of Taj Attack

I have worked for a short duration in Tata Unisys. One thing I can vouch for - Tata culture is very ethical and fair. They will never do under handed business and will be very fair to you.
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Old October 5th, 2010, 08:27 AM
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Re: What Tatas did to victims of Taj Attack

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Originally Posted by PeaceSeeker View Post
ratan tata told this directly to shringarey?
j/k
This is completely believable because I have worked with Tata and now deal with Tata as a client. They are very ethical in their business.
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Old October 5th, 2010, 05:15 PM
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Re: What Tatas did to victims of Taj Attack

Quote:
Originally Posted by PeaceSeeker View Post
one can be almost certain that for business tycoons, such seemingly wonderful gestures are just PR.

no, please dont get offended....

there are lot more bigger better things these tycoons could relatively easily do which could transform this country. but they dont. almost like the politicos of this country
That is the most shameless remark I have ever heard. Can you imagine what a US company would do in such situation? It will ask its employees to contribute/donate.
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  #11  
Old October 6th, 2010, 07:02 AM
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Re: What Tatas did to victims of Taj Attack

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Originally Posted by Gr8_Hindustani View Post
That is the most shameless remark I have ever heard. Can you imagine what a US company would do in such situation? It will ask its employees to contribute/donate.
most shameless ever? really? may be you meant on this site, in this thread, in the last 1 month or something like that. ever
in usa, the companies wont need to do much. the country does quite a lot in such situations
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Old October 6th, 2010, 07:46 AM
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Re: What Tatas did to victims of Taj Attack

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Originally Posted by PeaceSeeker View Post
most shameless ever? really? may be you meant on this site, in this thread, in the last 1 month or something like that. ever
in usa, the companies wont need to do much. the country does quite a lot in such situations
Isn't it better if peaceful people just stop terrorizing India like they did to Mumbai? You needn't have to frown on the lack of sensitivity of TATAs towards Indian public.

Edit - Yes, I agree USA does a lot to the terrorists and their countries... unfortunately he secular govt of India is incapable so we don't expect much.

Last edited by krantikari; October 6th, 2010 at 07:49 AM.
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Old October 6th, 2010, 11:58 PM
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Re: What Tatas did to victims of Taj Attack

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Originally Posted by Gr8_Hindustani View Post
That is the most shameless remark I have ever heard. Can you imagine what a US company would do in such situation? It will ask its employees to contribute/donate.
I could'nt have said it better. My cousin used to work in Tata in early 90's and he used to say Tata always had ethical business practices and they take pride in doing the right thing
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