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  #31  
Old May 8th, 2009, 04:16 PM
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Re: Please report site related technical problems here

Quote:
Originally Posted by swami View Post
after I press the send button i get the following and I get this url http://www.echarcha.com/forum/privat...insertpm&pmid=



I am facing problem now only while sending pm,I did what all was mentioned above.deleted some messages,tried using a different browser(safari) but still unable to send messages
To me it seems to be a SQL SYNTAX ERROR.
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  #32  
Old May 8th, 2009, 04:50 PM
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Re: Please report site related technical problems here

Test reply.
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  #33  
Old May 8th, 2009, 04:51 PM
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Re: Please report site related technical problems here

Having some problems myself..
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  #34  
Old May 8th, 2009, 04:51 PM
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Re: Please report site related technical problems here

Cannot post long replies...
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  #35  
Old May 8th, 2009, 04:52 PM
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Re: Please report site related technical problems here

Opened a ticket... folks bear with me.. within a few days all will be sorted out...
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  #36  
Old May 8th, 2009, 04:59 PM
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Re: Please report site related technical problems here

Quote:
Originally Posted by echarcha View Post
Opened a ticket... folks bear with me.. within a few days all will be sorted out...
Relax Bhai. This is not the first and won't be the last that you will have to deal with such kind of issues. You take it easy now ... we are fine. I have not a problem at this side. Few posts gone missing is not big-a-deal.

Swamiji ... bahut urgent pm? do chaar din thahar bhai. These problems are bound to crop up every once-in-a-while. Sharda ... Sabri.
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  #37  
Old May 8th, 2009, 05:25 PM
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Re: Please report site related technical problems here

Please try the PM now...
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  #38  
Old May 8th, 2009, 10:53 PM
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Re: Please report site related technical problems here

Quote:
Originally Posted by echarcha View Post
Please try the PM now...
Still not able to PM

@tantuji
Ek ko gaali dena tha PM mein, late hoga to woh besharam jada kudega
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  #39  
Old May 8th, 2009, 11:01 PM
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Re: Please report site related technical problems here

There was a SQL injection related firewall rule. It has been fixed now swami.

Please do the whole process without leaving out anything.. delete cache, flush dns, ...
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  #40  
Old May 8th, 2009, 11:12 PM
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Re: Please report site related technical problems here

And I told you all and will repeat for the last time. I require following information to send to my ISP.

1) IP Address -->
2) Host Name -->
3) Results of
Code:
tracert www.echarcha.com
4) Results of
Code:
ping www.echarcha.com
5) The actual URL you see in your browser when your intended action fails. For example you were sending a PM, so mention the exact URL you see in the browser when the failure occured.
6) The Error message on the page.

For points 1 and 2 you can use:
http://tools.ultrawebsitehosting.com...er_details.php
and click on the 'View my internet and browser details'

This is our ISP's own site and we will know that if you can access this URL then there is no broad firewall restriction for your IP address but only for our domain.

swami, I have received your information. I have received information from Cooldude too, but waiting for a couple of points as mentioned above from him.

I want to collect all such problems for all folks especially from India who are facing such issues. Our ISP wants a list of all users who are facing these issues so that the problems can be fixed all at once.

So swami please wait, I think PM is not a very critical function if you dont have it for a few days. I will get it fixed soon.

Thanks,
Sunit

PS: The reason for such stricter firewall rules is to prevent future DDOS attacks like we faced a few days ago. So its in the ISP's hand to tweak the rules to help us all, but we must bear with our ISP for our own security and better speeds.
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Last edited by echarcha; May 8th, 2009 at 11:14 PM.
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  #41  
Old May 10th, 2009, 06:13 PM
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Re: Please report site related technical problems here

As I had mentioned, our user database is carrying so many users and so much minimum reserved space for each user. Now many of these users have not posted a single post and have not been active beyond their date of registration. I am pruning these users. I have managed to delete more than a 1000 users who joined on or before April 15, 2006, had not posted a single post and have not visited the site beyond their registration date.

I will be carrying out such clean up operations week over week in small batches. I want our database to be very fast, and match the speed of our fast web server. Hope you enjoy every such optimisation which results in better speeds.
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  #42  
Old May 10th, 2009, 06:41 PM
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Re: Please report site related technical problems here

Quote:
Originally Posted by echarcha View Post
As I had mentioned, our user database is carrying so many users and so much minimum reserved space for each user. Now many of these users have not posted a single post and have not been active beyond their date of registration. I am pruning these users. I have managed to delete more than a 1000 users who joined on or before April 15, 2006, had not posted a single post and have not visited the site beyond their registration date.

I will be carrying out such clean up operations week over week in small batches. I want our database to be very fast, and match the speed of our fast web server. Hope you enjoy every such optimisation which results in better speeds.
Explains slow server today ... taking forever ... no worries.

Sahibji ... why not prune all the way? Most members will feel good if they don't have to share the roaster with entire village of unknowns. Guests will feel good joining ... knowing few hundred rather than walking in to birthday celebration of an Indian politician where thousand come, eat and leave, unknown to each other.

Better a list of few hundred ... guests having read entire set of archives can identify with individual members rather than be in company 5000 unknowns.

This here is unlike million websites with thousands of members posting for guests to enjoy xxx pics and the links of dubious kind. Our persistent guests are reading and thinking. Let's make it easy for them to join the discussion ... unknown 5000 is a scary thought to deal with.

Just another stupid suggestion.
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  #43  
Old May 10th, 2009, 06:57 PM
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Re: Please report site related technical problems here

I understand what you are saying. Even I am thinking the same. Deletion of users takes quite some time per user as the software will delete the user, the PM space allocated, etc. Basically deletion across many tables. So I am doing it piecemeal.
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  #44  
Old May 10th, 2009, 10:38 PM
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Re: Please report site related technical problems here

Okay now done pruning till June 15, 2006.
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  #45  
Old May 11th, 2009, 02:47 PM
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Re: Please report site related technical problems here

For some reason I can't see no pictures (jpeg images attached to a post) in Firefox and Google Chrome.
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